Privacy Policy
Last updated: November 29, 2025
At NoHassle Cedar Falls Towing, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
When you use our services, we collect information necessary to provide towing and roadside assistance. This may include:
- Your name and contact information (phone number, email address)
- Your location and destination addresses
- Vehicle information (make, model, year, color, license plate)
- Payment information (credit card details, billing address)
- Details about your service request and vehicle condition
We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages you view.
How We Use Your Information
We use the information we collect to provide you with quality towing services. Specifically, we use your information to:
- Dispatch our drivers to your location quickly
- Communicate with you about your service request
- Process your payment for services rendered
- Improve our services and customer experience
- Send you important updates about your service
- Comply with legal requirements and respond to legal requests
We do not sell your personal information to third parties. We only share your information when necessary to provide our services or when required by law.
Information Sharing
We may share your information with trusted partners who help us operate our business. This includes:
- Payment processors who handle credit card transactions securely
- Insurance companies when processing claims or coverage
- Law enforcement or government agencies when legally required
- Service providers who help us with technology and communications
All third parties we work with are required to protect your information and use it only for the specific purposes we authorize.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. We use secure payment processing systems and store your data on protected servers.
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information:
- You can request to see what information we have about you
- You can ask us to correct inaccurate information
- You can request that we delete your information (subject to legal requirements)
- You can opt out of receiving promotional communications from us
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "last updated" date. Your continued use of our services after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
NoHassle Cedar Falls Towing
1609 Olive St, Cedar Falls, IA 50613
Phone: (319) 536-8171
Email: hello@cedarfallstowing.com